To resolve Ricoh Printer Offline problems, try the instructions below. Either ask WMI for printer status communication or suspend SNMP. Click on it first in order to see the Print & Share setting. Select Profiles as well as making changes to the box in the upper right. Choose General Configuration from the Profiles menu to proceed to the following stage. From the list of choices, pick General Setup to continue. As your second communication option, pick WMI. To save your changes, press OK at the end.